Shareholder Service Solutions  
Recent News
 Summer 2010

Uh Oh, Canada!
In May 2010, CIBC Mellon – one of only two "mega" stock transfer agents in Canada – indicated its impending exit from the business.   Why?   The CEO of Canadian Imperial Bank of Commerce (the 50% Canadian owner, with U.S.-based BNY Mellon owning the other half), reportedly said stock transfer is not a sufficiently integral, nor sizable, part of their banking focus...and future.   What does this mean for stock transfer service to Canadian companies, and possibly even U.S. companies?

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 Spring 2010

New Blood in the Stock Transfer Industry...Finally!
On March 8, 2010 Broadridge Financial Solutions, Inc., the world's largest provider of proxy distribution and tabulation services for investors owning stock through a broker, acquired the stock transfer business of StockTrans, Inc.   This is the first time a major new player – not just a major new investor, not just an old player with a brand new name – has entered the stock transfer industry in 10 years, and only the second time in more than 40 years!

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Shareholder Service Solutions, Inc.
"Andy Wilcox's expertise, industry perspective and recommendations were invaluable to us during our transfer agent contract renewal negotiations. It would not have been possible to achieve the results we did in terms of cost savings and contract provisions without Andy's guidance."
Kimberly O'Brien
Corporate Secretary
Dynegy Inc.

10 Key Stock Transfer Agent Deliverables

Stock transfer agents have come a long way in the past decade in terms of what they can do for their corporate clients - and even how they think about their service offerings.   Evidence of these changes can be seen in what the better transfer agents consider key "deliverables" to clients these days.

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Direct Stock Purchase Plan
This is a plan having all the functionality of a Dividend Reinvestment Plan (DRIP), with the added investor benefit of not already having to be a registered shareholder in the company to join the plan (like with a DRIP).   Joining a Direct Stock Purchase Plan (DSPP) as a first-time holder of a company's stock can be, as the name suggests, "direct," just by sending in a minimum amount of cash.   A DSPP also sends the message, by the absence of "dividend reinvestment" in its name, that reinvestment of dividends through the plan is possible (if the issuer is a dividend payer) but not necessary.   What really drives DSPPs are steady, smallish investments of cash by individuals into the company's stock on a hopefully regular basis, including by monthly direct-debit from a bank account.   The individual can thus buy stock in small amounts cost-effectively over time (often, at no charge!), eventually amassing a sizable share block; and the company can see its stock price enhanced by these purchases, and even raise substantial equity capital (quietly) if the plan permits original share issuances.   Indeed, see our term "Waiver Discount" elsewhere in this section for more information on the capital raising potential of a DSPP.   These plans can be structured to meet any public company's budget and goals, and should therefore be offered by every company in our opinion.

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